Refund policy

Glam Littles Return & Refund Policy

At Glam Littles, we want you to love your purchase! If something isn’t right, we’re here to help.

Returns

We offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be unworn, unused, with tags, and in its original packaging.
  • A receipt or proof of purchase is required.
  • Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.
  • A restocking fee of up to10% may apply for returns that are not due to a defect or incorrect item.

How to start a return:

  1. Contact us at sales@glamlittles.com with your order details.
  2. Once approved, we will provide return instructions. You may use your own shipping carrier or request a prepaid return label from us, for which the shipping cost will be deducted from your refund.
  3. Items sent back without prior approval will not be accepted.

For any questions about returns, email us at sales@glamlittles.com.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if:

  • Your item is defective or damaged.
  • You received the wrong item.

We’ll assess the issue and provide a replacement, exchange, or refund as needed. In these cases, we will cover the return shipping costs.

Non-Returnable Items

The following items cannot be returned:

  • Custom or personalized products.
  • Sale items and gift cards.

If you’re unsure whether your item is returnable, email us at sales@glamlittles.com.

Exchanges

The fastest way to exchange an item is to return the original item (following the return process) and place a new order.

Refunds

Once we receive and inspect your return, we’ll notify you of approval status.

  • If approved, refunds are processed to your original payment method within 10 business days.
  • Return shipping costs (if using our prepaid label) will be deducted from your refund.
  • A restocking fee of up to 10% may apply depending on the condition of the returned item.
  • Depending on your bank or credit card provider, it may take additional time for the funds to reflect in your account.

If you haven’t received your refund after 15 business days, please check with your bank. If you still need assistance, contact us at sales@glamlittles.com.